Motorists may like to take a look at Auto Express’s Driver Power Survey for 2016 that can be found on their website. We provide some of the highlights of the survey below that we trust you find of interest.
The survey revealed that 79% of motorists decided to keep their car insurance with their existing provider at renewal. Price is important but so is the quality of the service someone receives.
Only a third of motorists taking part in the survey tried to get a discount on their premium from their existing motor insurer. Of those, 3% did not get any discount, 68% got a discount of up to 10%, 23% of people obtained a discount of between 11% to 20%, 5% were able to negotiate a discount of between 21% to 50% and 1% were able to get a reduction of over 50% on their premium. Quite simply, if you don’t ask you don’t get!
In the previous 12 months, 8% of those people taking part in the survey claimed on their car insurance policies. 74% of claims were settled in less than 2 months, 14% were settled between 2 to 5 months, 8% were settled within 6 to 12 months, 2% were settled within 13 to 24 months and 2% took in excess of 24 months to settle.
The survey found that 50% of people taking part paid below £300 per annum for their car insurance, 27% paid between £300 to £399, 10% paid between £400 to 499, 7% paid between £500 to £699, 3% paid between £700 to £999, 2% paid between £1,000 to £1,499 and 1% paid in excess of £1,500.
Auto Express also ranked the best car insurance companies taking a number of things into account. These were overall experience, speed to order, product knowledge, value for money, clarity of information, friendliness and helpfulness and keeping you informed.
In first place was NFU Mutual with an overall rating of 95.94%, Swinton was in second place with 93.4%, Royal and Sun Alliance was in third place with 91.83%, LV was in fourth place with 90.42% and Lloyds Bank was in fifth place with a rating of 90.19%.
If you are looking for car insurance for the first time or your existing policy is shortly up for renewal, you may wish to consider obtaining one or more comparative quotations. It really does not take long to obtain such information and you may end up saving some money.